Uber made big promises in Kenya. Drivers say its ruined their lives.
NAIROBI, Kenya — At first, work as an Uber driver seemed to offer Harrison Munala everything he’d hoped for when he moved from a town in the western part of Kenya to its capital, Nairobi. Uber seemed like the answer to M u nala after he had spent nearly 15 years of informal employment as a house cleaner and school bus driver. Many of the energetic hustlers with middle-class aspirations who flock to East Africa’s economic hub thought so, too. Work with Uber was so good that, about three years ago, after a year having driven a car he rented privately for 15,000 shillings a week (at the time, about $150), Munala, who is now 34, borrowed money from his sister for the down payment on a Toyota Passo, a compact car. And he took out a loan from Izwe, a pan-African microfinance and loan company. Now, Munala figured, he could work for Uber and pay off the car. Then he could expand his business, buy another car and hire someone else to drive. “I felt like I made it in life,” h...